IT service based IT documentation

Documentation of the complete data for each IT service including dependencies

 

All important information about the respective IT service is documented in a comprehensive service catalog:

including accesses, passwords, web addresses, servers, contracts, etc.

 

Quick overview – not only in the event of a crisis!

Remaining able to act: For example, when there is a change in staff at the IT management level, when switching to an external service provider – or even after a successful cyber attack, when the IT needs to be rebuilt quickly and the systems started up in an orderly manner.

Basis for sensible quality and risk management: IT documentation with the precise definition of the processes and the order in which to proceed in the event of a crisis

Document dependencies between the IT services