In today’s fast-paced world of managed IT services, efficiency and control are the keys to success. MSPs are constantly looking for ways to streamline their operations, improve customer connectivity and effectively manage their IT services....
IT blog: the latest on IT analysis, IT costs and IT controlling
IT service providers with their managed service offers promise relief from all the unloved, complex and time-consuming tasks. But misunderstandings are often inevitable.
Many companies, especially medium-sized companies, find it difficult to quantify their IT costs and ask themselves whether they are reasonable.
A comprehensive overview of corporate IT is extremely important in order to advance digitization projects. For our digitization projects, the relationships in the existing IT should therefore be known.
Especially in medium-sized companies, many companies are only hesitant to tackle the topic of digitization. They have respect for it and simply postpone such projects.
The last part of our webcast series is dedicated, among other things, to the question of whether it is true that the legal requirements for data protection act like a brake on digitization and why...
In 95% of companies, the service level agreements per IT service are not documented. In most cases, perceived SLAs exist in the minds of management and employees.
On July 10, 2020 at 2 p.m., Frederic Rouagha and Stanislaw Panow will discuss, among other things, why many medium-sized companies find it so difficult to quantify their IT costs and how they answer the...
In the second part of their webcast series on July 3, 2020 at 2 p.m., Frederic Rouagha (matchdigital Management GmbH) and Stanislaw Panow (netcos GmbH) will discuss how companies can identify their special potential for...
Accompany digitization processes and match solution providers and companies - and also make corporate IT fit for it: matchpilot accompanies medium-sized companies on their journey to digitization.
Many customers do not even know where to start when assessing their IT and how to identify possible measures. As an IT service provider, we have long recognized that there is generally no standard for...
From many years of experience as an IT service provider, we know that many SMEs do not have a comprehensive overview of their IT and in particular of the costs it causes. Many people are...
If you only focus on the costs when looking at IT services, it is difficult to assess the extent to which corporate IT supports business activities and thus contributes to the company's success.
In regular free webinars, we show you how you can use the web-based application itpilot® to quickly and easily get a comprehensive overview of your IT services and generate meaningful key figures for IT and...
Do you know that too – you need information about your customer’s IT. But where did you put them? Or was it not ultimately the colleague who had something to do with it?
Controlling IT costs is also becoming an increasingly important prerequisite for corporate success in medium-sized companies. Small and medium-sized companies recognize the need to optimize their IT services according to plan and to use effective...
