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IT service providers with their managed service offers promise relief from all the unloved, complex and time-consuming tasks. But misunderstandings are often inevitable.
From many years of experience as an IT service provider, we know that many SMEs do not have a comprehensive overview of their IT and in particular of the costs it causes. Many people are...
If you only focus on the costs when looking at IT services, it is difficult to assess the extent to which corporate IT supports business activities and thus contributes to the company's success.
Controlling IT costs is also becoming an increasingly important prerequisite for corporate success in medium-sized companies. Small and medium-sized companies recognize the need to optimize their IT services according to plan and to use effective...